26
votes
Vote
Voicemail Drops. I think it would useful to be able to leave voicemail messages for a business without ringing their phone. It would help bypass gate keepers if the business owner listens to the messages.
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Vinny M 
responded
36
votes
Vote
Keyword tracking has been a feature in ACT for quite some time allowing you to have a pool of phone numbers which sets a unique phone number to a keyword. When the web user lands on the landing page this unique phone number is shown, however, if the web user clicks on another page, the default number is shown instead of the unique phone number from the pool that's mapped to a keyword. This feature would make it so that the unique number would be stored in a session cookie and would be shown on any page the user visits. If you think this is a needed feature then please vote it up! If you would like for this feature to include certain parameters or filters then please add a detailed description in the comment.
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Vinny M 
responded
60
votes
Vote
SMS Inbox and 2-way text messaging will add the ability for users to see SMS messages inside ACT and also allow users to respond to the text messages from the call tracking number that was originally messaged. If you think this is a needed feature then please vote it up! If you would like for this feature to include certain parameters or filters then please add a detailed description in the comment.
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Vinny M 
responded
58
votes
Vote
This feature would analyze calls and give a score for certain triggers such as acquired address, acquired name, acquired phone number, verbal clarity, sales inquiry and appointment set. If you think this is a needed feature then please vote it up! If you would like for this feature to include certain parameters or filters then please add a detailed description in the comment.
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Vinny M 
responded
51
votes
Vote
ACT has the ability to send email alerts but it doesn't have the native ability to send SMS alerts. SMS alerts are very desirable especially for things like missed calls or voicemails. This feature would add the ability for the user to add a phone number or list of phone numbers to be alerted via SMS under certain parameters such as missed call, voicemail and calls greater than X seconds. If you think this is a needed feature then please vote it up! If you would like for this feature to include certain parameters or filters then please add a detailed description in the comment.
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Vinny M 
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