The automated billing feature for ACT does not take into account repeat calls. This feature would add the ability for ACT to NOT bill for repeat calls. If you think this is a needed feature then please vote it up! If you would like for this feature to include certain parameters or filters then please add detailed description in comment.
Right now ACT only has the option to send a transcription of voicemails. This feature would add the ability for you to have any or all calls transcribed and it would also separate the transcriptions for each person on the phone. i.e. Speaker 1: Hello Speaker 2: Hello, how can I help you?
Twilio stores all of the recordings for your calls indefinitely. After a certain number of recordings Twilio begins to charge you for the extra storage space. Twilio's behavior to store your recordings indefinitely is not desirable because in most cases you don't need recordings that are older than a certain point. This feature would add the ability for you to set a threshold for recordings to be deleted after a certain time frame. For example, 30, 60, 90 days. So if you were to set the threshold to 90 days, any recording older than 90 days would be deleted from Twilio so you're not charged for extra storage. If you think this is a needed feature then please vote it up!