This feature would analyze calls and give a score for certain triggers such as acquired address, acquired name, acquired phone number, verbal clarity, sales inquiry and appointment set. If you think this is a needed feature then please vote it up! If you would like for this feature to include certain parameters or filters then please add a detailed description in the comment.
ACT has the ability to send email alerts but it doesn't have the native ability to send SMS alerts. SMS alerts are very desirable especially for things like missed calls or voicemails. This feature would add the ability for the user to add a phone number or list of phone numbers to be alerted via SMS under certain parameters such as missed call, voicemail and calls greater than X seconds. If you think this is a needed feature then please vote it up! If you would like for this feature to include certain parameters or filters then please add a detailed description in the comment.
And I also wanted to ask if you can add a little bit more control for the RSS feature. So let's say I add the RSS Feed of Mashable or a site that is as big as mashable. These sites post like 50 posts per day and so all the connected profiles would post 50 times each day as well.
So maybe you could add the option to change the way it pulls from the feed. So let's say I just want to post 1-2 articles from that feed per day or every 8 or 12 hours. You know what I mean. This way we do not spam the living hell out of all the profiles when the RSS site posts tens or hundreds of posts each day. Basically a limit or filter with more control for the RSS feature.
So for this RSS Feed I only want to pull the latest post (only 1) every 8 hours or every 12 hours and then post this post to my campaigns accounts. This would give us more control over the whole feature and not just post all posts that the RSS site publishes to all connected profiles.
And I think that is were the whole randomization fits in nicely. We need to randomize it a little bit. So let's say I have setup my RSS feature with the new filters - then it should also not post the same RSS posts to all of the connected accounts. But it should randomly post to a couple of them. Just to mix it up. Otherwise all connected accounts have the same posts - big footprint. And that is a big no no.
So in the end this long post asks for the following: - make it possible to select campaigns when adding a new RSS Feed rather than manually select each profile of a specific campaign. - randomize feature to not always post all the RSS posts to all connected accounts - looks fishy and spammy - needs to go quickly. - add more filters to grab specific amount (or amount range might be even better) of RSS posts every X hours (X should be set by us) and then post them with the randomize option to a random number of connected accounts.
I think all these features are a must in order to make full use of the RSS feature.
If someone wants to add more ideas feel free to use the comments.
Thanks for listening guys and I hope I see some of the features soon.
Right now ACT only has the option to send a transcription of voicemails. This feature would add the ability for you to have any or all calls transcribed and it would also separate the transcriptions for each person on the phone. i.e. Speaker 1: Hello Speaker 2: Hello, how can I help you?